AliExpress Reviews

Based on 39 customer reviews and online research, aliexpress.com has a consumer rating of 2.3 out of 5 stars, indicating most customers are not satisfied with AliExpress.

2.3 / 5.0

39 Reviews

5 Stars(6)

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4 Stars(5)

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3 Stars(4)

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2 Stars(4)

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1 Star(20)

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How would you rate AliExpress?

All Customer Reviews (39)

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Cheeheng Wong
Posted on 05/22/2024
CHINESE APPS CAN NOT BE TRUST

BEWARE OF ALIEXPRESS!!!!!! THEY CHEATING MY RETUNING ITEMS!!!! I LOST £46 AS THEY CHEATED ON MY RETUNING ITEMS. CHINESE APPS CAN NOT BE TRUST?!!!!!!!!!!

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Cheeheng Wong
Posted on 04/25/2024
AliExpress cheats my retuning items

AliExpress Not very honest!! I returned 2 pair of climbing in one parcel packaging and how's it possible they told they'd only received 1 pair and not 2? So they're easily said your item missing and only refund me less than half(£29.04 of the original purchase price £75. So I lost £45.96. People's always said Chinese apps can not be trust and now I learn the lesson from AliExpress. Order number 3031386766484010

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Amber Nichols
Posted on 05/19/2021
Didn't receive what I ordered

Shipping time wasn't too bad but didn't receive what I ordered. When I tried to resolve it, AliExpress wanted a picture of the incorrect item, which I sent, TWICE. They said they never received it and closed the dispute. Tried contacting the seller, they kept wanting me to send a picture which didn't work on the link they wanted me to use. After too many messages and them not wanting to fix it, I told them to forget it and I would keep what they sent (even though it wasn't what I wanted) and that I would NEVER order from AliExpress again. All they said was "sorry"!

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Paige Lord
Posted on 05/10/2021
Terrible experience

Terrible experience. A couple of shippings were fine, but two are lost with no refund (they show delivered) after many emails, and another one I cancel and after 4 weeks no refund. Lesson learned! I will not buy again, I have lost the money for three products and customer service was very had.

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Alex Chapman
Posted on 05/05/2021
very happy with the service some takes…

very happy with the service some takes time to arrive, but some very fast and of course the price too is affordable

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Lily Reyes
Posted on 05/04/2021
If i could give less 10 i would they…

If i could give less 10 i would they are scam maybe 10 stores are good in 100 i opened a disput on 13-04 still no anwser still no money back nothing i hace 3 orders in disput im closing my account on shittyexpress i some one need pictures i will send them they dont fu**ing care about u or your goods, they only want your money!! Im going to close my gold acount and try to help ppl not to buy in aliexpress!!

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Gerry Stanley
Posted on 04/19/2021
Seller cheapme in aliesspres …

I order a battery the seller take me money and no send me the item i contac wih customer service and only put scuses, the customer service the can see me item is in china and tell no cant refund me money i no happy wiht this service. I advise the people can see this review no trus i the item sell in aliesspres more of this item is never coming and you lose your money

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Kevin Hernandez
Posted on 04/13/2021
SCAM orders never arrive

SCAM orders never arrive. Fake tracking on both products ordered, didn’t arrive, lost over £80. Never using again

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Landon Adams
Posted on 04/10/2021
CR2032 batteries from Shop5598029 Store

I bought 4 months ago CR2032 batteries from aliexpress - Shop5598029 Store. Advertised as original brand Panasonic batteries, that proves to be false. Lasts only a few days for a car key.DO NOT BUY AT THIS STORE!

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Leo Cunningham
Posted on 04/03/2021
A very Bad experience

I used to buy often on Aliexpress. But due to the absence of the Customers Care, the sellers have made their own sales rules, send what measures remain in stock and not what you ordered, the same with the colors.They count on the fact that the return is expensive and borne by the buyer. Some send the order to another address and it appears to be delivered to you and when you notify Customer Care, they simply don't care. Recently I paid for a delivery 42 Euros, and the postman asked me for another 34. If I didn't pay, I would lose the right to be reimbursed. It's a place where you can buy cheap, but the money you think you save, you lose them when a problem occurs. Disputes are not resolved. As I said the sellers are actually Aliexpress, they do what they want!Buyers have no rights!

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Carol Rodriquez
Posted on 03/19/2021
BEWARE! They never sent product - 2 purchases; Still fighting for refund.

NEVER AGAIN! If this isn't a scam, then it's very close to it. I've wasted so much time with these people. Here's the routine: you buy, they don't send, you try to get a refund, they stall.

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Britney Matthews
Posted on 03/13/2021
1st time using this comapny and i was…

1st time using this comapny and i was impressed the items came from china and i was pleased at how quick they arrived great to see a company that delivers what they say

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